💌 A Personal Note from Jennifer
Welcome to Indulgence Studio in Waterloo, Ontario! For 25 years, I’ve been restoring confidence through the art of hair removal, electrolysis, and laser hair removal — always paired with gold-standard bedside manner so every person feels seen, heard, and respected. My mission has always been simple: your comfort is our gold standard.
We welcome you to explore our Google reviews — they truly reflect why I love what I do. Since opening, I’ve had the honour of working with many folks with PCOS, those going through hormone therapy, and others who feel apprehensive about starting treatments. I’ve also been privileged to receive referrals from doctors, counsellors, and psychologists who trust our studio with their patients when extra care is needed.
Having needed these services myself, and after years of studying trauma-informed care, LGBTQ+ specific needs, and my own lived experience, I have worked hard to develop an outstanding bedside manner practice that prioritizes comfort and dignity.
Over time, my clients began asking me to create a resource they could take with them when moving to a new city or starting with a new professional. That led to the development of the Client Consultation Book, a guide with checklists on how to choose the right technician and what to look for in a safe, affirming clinic. Their trust inspired me further, and I’m now developing professional training to share the tools and techniques I use in my own practice. This journey has grown into a full course, which I hope to launch this winter. I don’t claim to know it all, but I am honoured to share what I’ve learned and what my clients tell me resonates with them.
For those wanting to try hair removal for the first time or those looking for a space that prioritizes comfort and respect, our studio is here for you. We welcome you to connect with us — send us an email, book a consultation, or simply stop by. Our door is always open.
Our Story & Community
Indulgence Studio has always been more than a treatment space — it’s a gathering place. Over the years, our studio has hosted voice intensive classes, Spectrum’s dragon classes, meditation sessions, craft nights, live music jams, and clothing swaps. Often, these events come directly from client recommendations. When our studio family pulls together, it’s always a success. We continue to welcome suggestions and love to use our space for community events that bring people together, celebrate creativity, and support one another.
Our Care Philosophy
At Indulgence Studio, care adapts to you. That means:
● Listening to your needs first.
● Draping appropriately so you feel secure.
● Explaining each step so there are no surprises.
● Offering tools and techniques (like breathing strategies, comfort items, and topical numbing options when appropriate) to guide you through any discomfort.
This is what we mean by trauma-informed care: an approach that keeps you in the driver’s seat while ensuring your journey feels safe, calm, and respectful.
Always Learning, Always Growing
Even after 25 years, I still see myself as both a teacher and a student. Continuing to add value while learning from the leaders in our community is what makes Indulgence Studio my happy place. Over the years I’ve completed specialized training through Rainbow Health Ontario, became a member of the Electrolysis Association, and most recently completed Tony Robbins’ Business Mastery. This fall, I look forward to joining a women’s mentorship circle as I continue to grow. I’m also building an inclusive apprenticeship course so that future professionals can learn the same gold-standard bedside manner and affirming care that clients experience here every day.
Learn More & Connect
● 🌈 Read the full Spectrum feature article highlighting Indulgence Studio’s impact in the community.
● ⭐ See our Google Reviews to hear directly from our clients.
● 📘 Soon you’ll be able to access our Client Consultation Book — a resource designed to answer common questions and guide you through your treatment journey.
💬 Words of Inspiration
“Confidence grows when you feel safe, supported, and seen. My hope is that every visit to Indulgence Studio brings you closer to that feeling.” – Jennifer Thibault
Your comfort is our gold standard. We look forward to welcoming you to the studio.